Thank you for signing Up to the Heinnie Haynes Newsletter
To ensure that email from us reaches your inbox (ie. not deleted or moved to your Junk Mail folder), add our email address(support@heinnie.com) to your accepted senders list by following the instructions below:
For Yahoo!
To create a filter that sends email from us straight to your Inbox:
1. Login to Yahoo Mail.
2. Click on "Mail Options" (on the right hand side of your screen).
3. Click on "Filters" (on left hand side of screen).
4. Click "Add" button.
5. Assign a name for this filter: "Newsletter Name".
6. Underneath the heading "if all of the following rules are true..." go to the top row labeled "FROM header." Next to this you will see a drop down menu. Make sure to select "contains", then simply type in our email address into the box provided.
7. At the bottom, where it says "Move the message to:", select "Inbox" from the drop-down menu.
8 Click the "Add Filter" button at the bottom to add this filter.
For Hotmail/MSN
1. Login to your Hotmail or MSN Mail account.
2. Click on "Options."
3. Click "Junk Mail Protection".
4. Click on "Safe List."
5. In the box provided, type in our domain.
6. Click the "Add" button.
7. When you see the address you entered in the Safe List box, click on the "OK" button.
*To add our email address to your Hotmail "Contacts List":
1. Login to your Hotmail of MSN Mail account.
2. Click on "Contacts" folder.
3. In the new screen which opens, click "New" (upper left corner).
4. Assign a Quickname in the left hand box.
5. Enter our email address into the "Online Addresses" area.
AOL
If you are using AOL, you can ensure that your subscription information is delivered to your inbox by setting your Mail Controls. Here's how:
1. Go to Mail Controls
2. Select the screen name we're sending your email to
3. Click Customize mail Controls for this screen name
For AOL version 8.0:
Select allow email from all AOL members, email address and domains.
1. Click next until the save button shows up at the bottom
2. Click save
If you haven't received an email from us yet:
Please add our "From address" to your AOL address book:
1. Click the Mail menu and select Address Book.
2. Wait for the "Address Book" window to pop up, then click the Add button.
3. Wait for the "Address Card for New Contact" window to load.
4. Paste our email address into the "Other E-Mail" field.
5. Make our From address the "Primary E-Mail" address by checking the associated check box.
6. Click the Save button.
If you have already received an email from us:
If our email is in your AOL Spam Folder, please open the email and then click the This Is Not Spam button. Next, please add our address into your Address Book as described above.
GMAIL
If you haven't received a message from us yet, add our email address to your Gmail Contacts List:
1. Click Contacts along the left side of any Gmail page.
2. Click Add Contact.
3. Copy and paste our email address into the primary email address dialog box.
4. Click Save.
How to check if our email is in the "spam" folder:
1. Click Spam along the left side of any Gmail page.
2. Check-mark the box next to our newsletter.
3. Click Not Spam button along the top.
MOZILLA THUNDERBIRD/FIREFOX
If you haven't received a message from us yet:
You will need to add our email address to your Thunderbird Address Book and configure your Junk Mail Controls to white list your address book.
1. Click the Address Book button.
2. Make sure the Personal Address Book is highlighted.
3. Click the New Card button. This will launch a New Card window that has 3 tabs: Contact, Address & Other.
4. Under the Contact tab, copy and paste our "From" address, add our email address into the Email dialog box.
5. Click OK.
If you have received a message from us:
1. Please check your Junk folder to see if our emails have been mistakenly placed there.
2. To prevent this from happening in the future, you need to mark our email as not junk. Do this by right-clicking on our newsletter and choose "Mark -< As Not Junk".
White list your Personal Address Book:
1. From the main drop down menu, select "Tools -< Junk Mail Controls..."
This will launch the Junk Mail Controls window that has two tabs: Settings and Adaptive Filter.
2. Under the Settings tab, update the "White Lists" module by selecting Personal Address Book from the pull down menu and then check mark the box next to "Do not mark messages as junk mail". Click OK.
BLACKBERRY Devices
1. Scroll up to the message header.
2. Get to the field where their name is listed, click the Berry button and then click Show Address.
3. Select and copy that address to the clipboard.
4. Go into Address Book and find the user.
5. Select Save.
6. Click to edit it, and then click the Berry button to add another email address.
7. Paste it in and click Save.
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